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GRI-G4 INDICATORS

GENERAL STANDARD DISCLOSURES GRI G4
CodeProfile
Strategy and analisys
G4-1 Provide a statement from the most senior decision-maker of the organization (such as CEO, chair, or equivalent senior position) about the relevance of sustainability to the organization and the organization’s strategy for addressing sustainability
G4-2 Provide a description of key impacts, risks, and opportunities
Organizational profile
G4-3 Report the name of the organization. Note 1.1 of 2014
Annual Consolidated Financial Statements
G4-4 Report the primary brands, products, and services
G4-5 Report the location of the organization’s headquarters.
Note 1.1 of 2014 Annual Consolidated Financial Statements
G4-6 Report the number of countries where the organization operates, and names of countries where either the organization has significant operations or that are specifically relevant to the sustainability topics covered in the report
G4-7 Report the nature of ownership and legal form.
Note 1.1 of 2014 Annual Consolidated Financial Statements
G4-8 Report the markets served (including geographic breakdown, sectors served, and types of customers and beneficiaries)
G4-9 Report the scale of the organization, including:
  • Total number of employees
  • Total number of operations
  • Net sales (for private sector organizations) or net revenues (for public sector organizations)
  • Total capitalization broken down in terms of debt and equity (for private sector organizations)
  • Quantity of products or services provided
G4-10 Report the total number of employees by employment contract and gender.
  • Report the total number of permanent employees by employment type and gender.
  • Report the total workforce by employees and supervised workers and by gender.
  • Report the total workforce by region and gender.
  • Report whether a substantial portion of the organization’s work is performed by workers who are legally recognized as self- employed, or by individuals other than employees or supervised workers, including employees and supervised employees of contractors.
  • Report any significant variations in employment numbers (such as seasonal variations in employment in the tourism or agricultural industries).
 3
G4-11 Report the percentage of total employees covered by collective bargaining agreements
G4-12 Describe the organization’s supply chain.
G4-13 Report any significant changes during the reporting period regarding the organization’s size, structure, ownership, or its supply chain.
Note 2.1 of 2014 Annual Consolidated Financial Statements
Commitment to external initiatives
G4-14 Report whether and how the precautionary approach or principle is addressed by the organization
G4-15 List externally developed economic, environmental and social charters, principles, or other initiatives to which the organization subscribes or which it endorses
G4-16 List memberships of associations (such as industry associations) and national or international advocacy organizations in which the organization:
  • Holds a position on the governance body
  • Participates in projects or committees
  • Provides substantive funding beyond routine membership dues •
  • Views membership as strategic
Identified material aspects and boundaries
G4-17 a. List all entities included in the organization’s consolidated financial statements or equivalent documents. b. Report whether any entity included in the organization’s consolidated financial statements or equivalent documents is not covered by the report
G4-18 a. Explain the process for defining the report content and the Aspect Boundaries. b. Explain how the organization has implemented the Reporting Principles for Defining Report Content
G4-19 List all the material Aspects identified in the process for defining report content
G4-20 For each material Aspect, report the Aspect Boundary within the organization
G4-21 For each material Aspect, report the Aspect Boundary outside the organization
G4-22 Report the effect of any restatements of information provided in previous reports, and the reasons for such restatements
G4-23 Report significant changes from previous reporting periods in the Scope and Aspect Boundaries
Stakeholder Engagement
G4-24 Provide a list of stakeholder groups engaged by the organization
G4-25 Report the basis for identification and selection of stakeholders with whom to engage
G4-26 Report the organization’s approach to stakeholder engagement, including frequency of engagement by type and by stakeholder group, and an indication of whether any of the engagement was undertaken specifically as part of the report preparation process
G4-27 Report key topics and concerns that have been raised through stakeholder engagement, and how the organization has responded to those key topics and concerns, including through its reporting. Report the stakeholder groups that raised each of the key topics and concerns
Report Profile
G4-28 Reporting period (such as fiscal or calendar year) for information provided.
Fiscal year 2014
G4-29 Date of most recent previous report (if any).
Fiscal year 2013
G4-30 Reporting cycle (such as annual, biennial).
Annual
G4-31 Provide the contact point for questions regarding the report or its contents
GRI content index
G4-32 a. Report the ‘in accordance’ option the organization has chosen. b. Report the GRI Content Index for the chosen option. c. Report the reference to the External Assurance Report, if the report has been externally assured
Assurance
G4-33 a. Report the organization’s policy and current practice with regard to seeking external assurance for the report. b. If not included in the assurance report accompanying the sustainability report, report the scope and basis of any external assurance provided. c. Report the relationship between the organization and the assurance providers. d. Report whether the highest governance body or senior executives are involved in seeking assurance for the organization’s sustainability report.
Annual verification report by an independent auditor according to the hiring regulations of the Board of Directors
Governance
G4-34 Report the governance structure of the organization, including committees of the highest governance body. Identify any committees responsible for decision-making on economic, environmental and social impacts
G4-35 Report the process for delegating authority for economic, environmental and social topics from the highest governance body to senior executives and other employees
G4-36 Report whether the organization has appointed an executive-level position or positions with responsibility for economic, environmental and social topics, and whether post holders report directly to the highest governance body
G4-37 Report processes for consultation between stakeholders and the highest governance body on economic, environmental and social topics. If consultation is delegated, describe to whom and any feedback processes to the highest governance body
G4-38 Report the composition of the highest governance body and its committees
G4-39 Report whether the Chair of the highest governance body is also an executive officer (and, if so, his or her function within the organization’s management and the reasons for this arrangement).
Annual Corporate Governance Report p. 21
G4-40 Report the nomination and selection processes for the highest governance body and its committees, and the criteria used for nominating and selecting highest governance body members
G4-41 Report processes for the highest governance body to ensure conflicts of interest are avoided and managed. Report whether conflicts of interest are disclosed to stakeholders.
Annual Corporate Governance Report. p. 32
Highest governance body's role in setting purpose, values and strategy
G4-42 Report the highest governance body’s and senior executives’ roles in the development, approval, and updating of the organization’s purpose, value or mission statements, strategies, policies, and goals related to economic, environmental and social impacts.
Annual Corporate Governance Report. p. 10-30
Highest governance body's competencies and performance evaluation
G4-43 Report the measures taken to develop and enhance the highest governance body’s collective knowledge of economic, environmental and social topics.
The Board of Directors is annually informed regarding environmental management issues for the company, as well as regarding monitoring of the corporate responsibility strategic plan. Furthermore, the Board, directly or via its committees, remains abreast of a series of issues on which it is required to make decisions. These include approving policies on a wide range of issues. In 2014 a series of good conduct policies were approved, as well as an update for the Code of Business Ethics. Annual Corporate Governance Report, p. 26
G4-44 a. Report the processes for evaluation of the highest governance body’s performance with respect to governance of economic, environmental and social topics. Report whether such evaluation is independent or not, and its frequency. Report whether such evaluation is a self-assessment. b. Report actions taken in response to evaluation of the highest governance body’s performance with respect to governance of economic, environmental and social topics, including, as a minimum, changes in membership and organizational practice.
Annual Corporate Governance Report, p. 19-20		 2
Highest governance body's role in risk management
G4-45 a. Report the highest governance body’s role in the identification and management of economic, environmental and social impacts, risks, and opportunities. Include the highest governance body’s role in the implementation of due diligence processes. b. Report whether stakeholder consultation is used to support the highest governance body’s identification and management of economic, environmental and social impacts, risks, and opportunities.
Annual Corporate Governance Report, p.33-36
G4-46 Report the highest governance body’s role in reviewing the effectiveness of the organization’s risk management processes for economic, environmental and social topics.
Annual Corporate Governance Report, p.33-36
G4-47 Report the frequency of the highest governance body’s review of economic, environmental and social impacts, risks, and opportunities.
Annual Corporate Governance Report, p.33-36
Highest governance body's role in sustainability reporting
G4-48 Report the highest committee or position that formally reviews and approves the organization’s sustainability report and ensures that all material Aspects are covered.
Board of Directors
Highest governance body's role in evaluating economic, environmental and social performance
G4-49 Report the process for communicating critical concerns to the highest governance body
G4-50 Report the nature and total number of critical concerns that were communicated to the highest governance body and the mechanism(s) used to address and resolve them
Remuneration and incentives
G4-51 a. Report the remuneration policies for the highest governance body and senior executives. b. Report how performance criteria in the remuneration policy relate to the highest governance body’s and senior executives’ economic, environmental and social objectives.
Annual Board of Directors’ Remuneration Report, p. 2-4
G4-52 Report the process for determining remuneration. Report whether remuneration consultants are involved in determining remuneration and whether they are independent of management. Report any other relationships which the remuneration consultants have with the organization.
Annual Board of Directors’ Remuneration Report, p. 5-7
G4-53 Report how stakeholders’ views are sought and taken into account regarding remuneration, including the results of votes on remuneration policies and proposals, if applicable.
Annual Board of Directors’ Remuneration Report, p. 5-7
G4-54 Report the ratio of the annual total compensation for the organization’s highest-paid individual in each country of significant operations to the median annual total compensation for all employees (excluding the highest-paid individual) in the same country
G4-55 Report the ratio of percentage increase in annual total compensation for the organization’s highest-paid individual in each country of significant operations to the median percentage increase in annual total compensation for all employees (excluding the highest-paid individual) in the same country
Ethics and integrity
G4-56 Describe the organization’s values, principles, standards and norms of behavior such as codes of conduct and codes of ethics
G4-57 Report the internal and external mechanisms for seeking advice on ethical and lawful behavior, and matters related to organizational integrity, such as helplines or advice lines
G4-58 Report the internal and external mechanisms for reporting concerns about unethical or unlawful behavior, and matters related to organizational integrity, such as escalation through line management, whistleblowing mechanisms or hotlines

Specific basic content GRI 4

Economic dimension
Material issues identifiedIndicatorScopeRevision
Economic performance
Profitable growth Transparency in the information provided to the market Activity in the securities market G4-EC1 Direct economic value generated and distributed Ferrovial
G4-EC2 Financial implications and other risks and opportunities for the organization's activities due to climate change Ferrovial 1
G4-EC3 Coverage of the organization's defined benefit plan obligations.
Note 16 of 2014 Annual Consolidated Financial Statements. Note 29.4 of 2014 Annual Consolidated Financial Statements		 Ferrovial
G4-EC4 Financial assistance received from government.
Note 19 of 2014 Annual Consolidated Financial Statements		 Ferrovial
Presence in the market
Establishing a methodology for evaluating suppliers based on risk Diversity and equal opportunities Supply chain G4-EC5 Ratios of standard entry level wage by gender compared to local minimum wage at significant locations of operation.
The relationship between entry level wage and the local minimum wage in relevant countries is as follows: Spain: 1,06 United Kingdom: 1 United States: 1,38 Poland: 1,82		 Ferrovial
G4-EC6 Proportion of senior management hired from the local community at significant locations of operation Ferrovial 3
Indirect economic consequences
Social footprint Community Corporate Volunteering G4-EC7 Development and impact of infrastructure investments and services supported Ferrovial
G4-EC8 Significant indirect economic impacts, including the extent of impacts Ferrovial
Purchasing practices
Supply chain G4-EC9  Proportion of spending on local suppliers at significant locations of operation Ferrovial 4
Environmental dimension
Material issues identifiedIndicatorScopeRevision
Materials
Developing a sustainable construction strategy. Eco-efficiency. Having procedures and protocols in place for handling, use and storage of hazardous substances G4-EN1 Materials used by weight or volume See note 5
G4-EN2 Percentage of materials used that are recycled input materials Ferrovial 6
Energy
Eco-efficiency. Climate change. Leading the sector on sustainability issues G4-EN3 Energy consumption within the organization Ferrovial 7
G4-EN4 Energy consumption outside of the organization.
Energy use from consumption of electricity and losses due to electricity transport stood at 1,935,826 GJ		 Ferrovial 7
G4-EN5 Energy intensity.
Energy intensity stood at 827.28 GJ/net revenues		 Ferrovial 7
CRE1 Building energy intensity.
Not applicable, as this indicator is associated with real estate, which does not represent a significant activity for Ferrovial		 Ferrovial
G4-EN6 Reduction of energy consumption.
Energy consumption was down 10.25% compared to 2013		 Ferrovial 7
G4-EN7 Reductions in energy requirements of products and services.
When providing services, Ferrovial addresses the energy requirements demanded by its clients in the most efficient manner possible		 Ferrovial 7
Water
Water footprint G4-EN8 Total water withdrawal by source Ferrovial except Budimex 8-9
G4-EN9 Water sources significantly affected by withdrawal of water Ferrovial
G4-EN10 Percentage and total volume of water recycled and reused See note 10
CRE2 Building water intensity.
Not applicable, as this indicator is associated with real estate, which does not represent a significant activity for Ferrovial		 Ferrovial
Biodiversity
Biodiversity G4-EN11 Operational sites owned, leased, managed in, or adjacent to, protected areas and areas of high biodiversity value outside protected areas Construction divison
G4-EN12 Description of significant impacts of activities, products, and services on biodiversity in protected areas and areas of high biodiversity value outside protected areas Ferrovial
G4-EN13 Habitats protected or restored Ferrovial
G4-EN14 Total number of IUCN Red List species and national conservation list species with habitats in areas affected by operations, by level of extinction risk Ferrovial
Emissions
Climate change Environmental damages Leading the sector on sustainability issues G4-EN15 Direct greenhouse gas (GHG) emissions (Scope 1) Ferrovial 7-8-11
G4-EN16 Energy indirect greenhouse gas (GHG) emissions (Scope 2) Ferrovial 7-8-11
G4-EN17 Other indirect greenhouse gas (GHG) emissions (Scope 3) Specified on p.53 7-12
G4-EN18 Greenhouse gas (GHG) emissions intensity Ferrovial 7
CRE3 Greenhouse gas emissions intensity from buildings. Not applicable, as this indicator is associated with real estate, which does not represent a significant activity for Ferrovial Ferrovial
CRE4 Greenhouse gas emissions intensity from new construction and redevelopment activity.
Not applicable, as this indicator is associated with real estate, which does not represent a significant activity for Ferrovial		 Ferrovial
G4-EN19 Reduction of greenhouse gas (GHG) emissions Ferrovial
G4-EN20 Emissions of ozone-depleting substances (ODS) Amey and Corporate
G4-EN21 NOx, SOx and other significant air emissions Ferrovial 7-13
Effluent and waste
Having programs to respond to spill emergencies Environmental damage
Daños al medioambiente		 G4-EN22 Total water discharge by quality and destination.
Over 2014 the treated flow volume with incidents at Cadagua stood at 18,136,254 m3		 Cadagua 14
G4-EN23 Total weight of waste by type and disposal method Ferrovial 7-9-15
G4-EN24 Total number and volume of significant spills.
13 significant spills were recorded in 2014, all in the Construction Division (3 in Spain, 6 in the United Kingdom and 4 in the United States)		 Ferrovial Agroman SA, United Kingdom and United States 16
G4-EN25 Weight of transported, imported, exported, or treated waste deemed hazardous under the terms of the Basel Convention Annex I, II, III, and VIII, and percentage of transported waste shipped internationally.
Not reported 		Ferrovial
G4-EN26 Identity, size, protected status, and biodiversity value of water bodies and related habitats signifcantly affected by the organization's discharges of water and runoff Construction división
Degradation, contamination and soil remediation
Non-material. CRE5 Land and other assets remediated and in need of remediation for the existing or intended land use according to applicable legal designations.
Not reported		 -
Products and services
Developing a sustainable construction strategy G4-EN27 Extent of impact mitigation of environmental impacts of products and services Ferrovial Agroman 1
G4-EN28 Percentage of products sold and their packaging materials that are reclaimed by category.
The company's activities do not include the production of goods sold with packaging		 Ferrovial
Regulatory compliance
Non-compliance with legislation G4-EN29 Monetary value of significant fines and total number of non-monetary sanctions for non-compliance with environmental laws and regulations.
The total amount of fines paid in the year due to breach of environmental legislation stood at €29,277. This amount does not include associated civil liability (compensation). Note 22 of 2014 Annual Consolidated Financial Statements		 Ferrovial
Transport
Climate change G4-EN30 Significant environmental impacts of transporting products and other goods and materials for the organization’s operations, and transporting members of the workforce.
The most significant impact caused by the transport of products, materials and persons are greenhouse gas emissions caused by the same. Said emissions are included in Scope 3 under the “Business travel” and “Upstream transportation and distribution” categories 		Ferrovial
General
G4-EN31 Total environmental protection expenditures and investments by type.
Total environmental investment and spending in 2014 stood at 35,092,722, breaking down into the following main items:
  • Environmental Responsibility Insurance: 540.593 €
  • Waste Management: 8.186.210 €
  • Certifications: 283.936 €
  • Training: 137.724 €
  • Personnel expenses: 15.939.222 €
  • Investment in equipment: 5.205.339 €
  • Various projects: 4.799.697 €
 Ferrovial
Environmental evaluation of suppliers
Having a purchasing policy. Establishing a methodology for evaluating suppliers based on risk. Including suppliers in the company’s corporate responsibility policy G4-EN32 Percentage of new suppliers that were screened using environmental criteria Ferrovial 1
G4-EN33 Significant actual and potential negative environmental impacts in the supply chain and actions taken.
In Construction, the negative environmental impacts had by the supply chain are evaluated, identifying potential risks and substandard work. The measures adopted range from expulsion from the project and/or rejection of the supplier, to warnings that improvements are required in less serious cases		 Ferrovial
Environmental claim procedures
Not reported G4-EN34 Number of grievances about environmental impacts filed, addressed, and resolved through formal grievance mechanisms. Not reported Ferrovial
Social dimension
Material issues identifiedIndicatorScopeRevision
Labor practices and dignity of labor
Employment
Attracting and retaining talent. Diversity and equal opportunities G4-LA1 Total number and rates of new employee hires and employee turnover by age group, gender and region Ferrovial 3-17
G4-LA2 Benefits provided to full-time employees that are not provided to temporary or part-time employees, by significant locations of operation.
Social benefits are offered equally to full-time employees and parttime employees. In some cases, employees need to have held their posts for at least one year to be eligible for certain social benefits		 Ferrovial 18
G4-LA3 Return to work and retention rates after parental leave, by gender.
Ferrovial does not consider this a risk, as the countries where it operates have protectionist legislation in place for such matters. Such information is therefore not subject to specific managerial procedures		 Ferrovial 1
Relations between staff and management
Human rights G4-LA4 Minimum notice periods regarding operational changes, including whether these are specified in collective agreements.
Ferrovial complies with the advance notice periods established in labor legislations or those enshrined, if applicable, in the collective agreements pertinent to each business, with no corporate advance notice periods having been established		 Ferrovial
Health and safety in the workplace
Occupational health and safety. Having a corporate policy on employee health and safety G4-LA5 Percentage of total workforce represented in formal joint management-worker health and safety committees that help monitor and advise on occupational health and saftey programs Ferrovial
CRE6 Percentage of the organization operating in verified compliance with an internationally recognized health and safety management system Ferrovial 3
G4-LA6 Type of injury and rates of injury, occupational diseases, lost days, and absenteeism, and total number of work-related fatalities, by region and by gender Ferrovial 19-20-21
G4-LA7 Workers with high incidence or high risk of diseases related to their occupation Ferrovial
G4-LA8 Health and safety topics covered in formal agreements with trade unions Ferrovial
Training and education
Training and development G4-LA9 Average hours of training per year per employee by gender, and by employee category Ferrovial 22
G4-LA10 Programs for skills management and lifelong learning that support the continued employability of employees and assist them in managing career endings.
All training and development programs are aimed at improving the employability of the candidate. In the case of early retirement or restructuring plans (e.g. redundancy packages), specific training plans may be negotiated as part of other outplacement plans		 Ferrovial
G4-LA11 Percentage of employees receiving regular performance and career development reviews, by gender and by employee category Ferrovial 22
Diversity and equal opportunities
Diversity and equal opportunities G4-LA12 Composition of governance bodies and breakdown of employees per employee category according to gender, age group, minority group membership, and other indicators of diversity Ferrrovial 23
Equal remuneration between women and men
Diversity and equal opportunities G4-LA13 Ratio of basic salary and remuneration of women to men by employee category, by significant locations of operation.
Company management, in particular the Remuneration and Benefits Department, monitors compliance with confidentiality requirements and ensures that its remuneration policy is compliant with internal and external equality standards		 Ferrrovial 24
Continuous evaluation of supplier labor practices
Having a purchasing policy. Establishing a methodology for evaluating suppliers based on risk. Including suppliers in the company’s corporate responsibility policy G4-LA14 Percentage of new suppliers that were screened using labor practices criteria Ferrrovial 2
G4-LA15 Significant actual and potential negative impacts for labor practices in the supply chain and actions taken.
As for occupational health and safety practices, incidents range from non-compliance with employee training requirements, improper maintenance of machinery, failure to provide the required safety documentation and breach of instructions given by the project manager. The measures taken range from expulsion from the project and/or rejection of the supplier, to warnings that improvements are required in less serious cases.		 Ferrrovial
Labor practices claim procedures
Having communication channels for reporting unethical practices G4-LA16 Number of grievances about labor practices filed, addressed, and resolved through formal grievance mechanisms Ferrrovial 24
Human rights
Investment
Human rights G4-HR1 Total number and percentage of significant investment agreements and contracts that include human rights clauses or that underwent human rights screening.
There were no significant investment agreements in 2014 that included human rights clauses		 Ferrrovial
G4-HR2 Total hours of employee training on human rights policies or procedures concerning aspects of human rights that are relevant to operations, including the percentage of employees trained Ferrrovial
Non- discrimination
Codes of conduct Human rights Diversity and equal opportunities Having specific policies on ethics and integrity issues G4-HR3 Total number of incidents of discrimination and corrective actions taken Ferrrovial 24
Freedom of association and collective bargaining
Human rights Workplace conflicts G4-HR4 Operations and suppliers identified in which the right to exercise freedom of association and collective bargaining may be violated or at significant risk, and measures taken to support these rights Ferrrovial
Child labor
Human rights G4-HR5 Operations and suppliers identified as having significant risk for incidents of child labor, and measures taken to contribute to the effective abolition of child labor Ferrrovial
Forced labor
Human rights G4-HR6 Operations and suppliers identified as having significant risk for incidents of forced or compulsory labor, and measures to contribute to the elimination of all forms of forced or compulsory labor Ferrrovial
Security measures
Human rights G4-HR7 Percentage of security personnel trained in the organization’s human rights policies or procedures that are relevant to operations.
Security guards at Ferrovial offices are hired via a company that certifies that said personnel have received the due training		 Sede Ferrrovial 1
Rights of the indigenous population
Human rights Community G4-HR8 Total number of incidents of violations involving rights of indigenous peoples and actions taken.
No incidents involving the violation of the rights of indigenous populations were recorded in 2014		 Ferrrovial
Evaluation
Human rights G4-HR9 Total number and percentage of operations that have been subject to human rights reviews or impact assessments.
During 2014 Ferrovial did not conduct any specific studies to evaluate any impact on human rights issues, as no significant operations were identified in which human rights compliance was considered a risk		 Ferrrovial
Evaluation suppliers in terms of human rights
Having a purchasing policy. Establishing a methodology for evaluating suppliers based on risk. Including suppliers in the company’s corporate responsibility policy G4-HR10 Percentage of new suppliers that were screened using human rights criteria Ferrrovial 1
G4-HR11 Significant actual and potential negative human rights impacts in the supply chain and actions taken.
On the social front, incidents of non-compliance in the provision of documentation and failure to pay their own suppliers are also evaluated. The measures taken range from expulsion from the project and/or rejection of the supplier, to warnings that improvements are required in less serious cases		 Ferrrovial
Human rights claim procedures
Having communication channels for reporting unethical practices G4-HR12 Number of grievances about human rights impacts filed, addressed, and resolved through formal grievance mechanisms Ferrrovial 24
Society
Local communities
Social footprint. Community G4-SO1 Percentage of operations with implemented local community engagement, impact assessments, and development programs Ferrrovial 1
G4-SO2 Operations with significant actual and potential negative impacts on local communities.
0 situations were identified in 2014 in which Ferrovial’s activities have had any significant negative impacts on local communities		 Ferrrovial
CRE7 Number of persons voluntarily and involuntarily displaced and/or resettled by development, broken down by project.
No such operations with these kinds of impacts on local communities were detected in 2014		 Ferrrovial
Combatting corruption
Having specific policies on ethics and integrity issues. Fraud/Corruption G4-SO3 Total number and percentage of operations asessed for risks related to corruption and the significant risks identified Ferrrovial 1
G4-SO4 Communication and training on anti-corruption policies and procedures Ferrrovial
G4-SO5 Confirmed incidents of corruption and actions taken Ferrrovial 2
Public Policy
Publishing policies on ethics and integrity issues Having a specific corporate governance policy G4-SO6 Total value of political contributions by country and recipient/beneficiary.
Ferrovial's Code of Ethics indicates the approval levels that all payments to third parties must be subject to, and states that "Ferrovial forbids bribing of authorities and civil servants, and prohibits its employees from making any kind of undue payments to third parties, or giving to or receiving from third parties any undue payments, presents, gifts or favors that are not regular market practices, or which, by reason of their value, characteristics or circumstances, may reasonably be considered to alter the commercial, administrative or professional relations of its companies"		 Ferrrovial 2
Unfair competition practices
Non-compliance with legislation G4-SO7 Total number of legal actions for anti-competitive behavior, anti-trust, and monopoly practices and their outcomes.
Ferrovial has two penalties (one of them under appeal) and one surveillance file of the Spanish National Competition Commission. Note 17 of 2014 Annual Consolidated Financial Statements Note 22.1 of 2014 Annual Consolidated Financial Statements		 Ferrrovial
Regulatory compliance
Non-compliance with legislation G4-SO8 Monetary value of significant fines and total number of non-monetary sanctions for non-compliance with laws and regulations.
Note 17 of 2014 Annual Consolidated Financial Statements Note 22.1 of 2014 Annual Consolidated Financial Statements		 Ferrrovial
Evaluation of social repercussions of suppliers
Having a purchasing policy. Establishing a methodology for evaluating suppliers based on risk. Including suppliers in the company’s corporate responsibility policy. G4-SO9 Percentage of new suppliers that were screened using criteria for impacts on society Ferrrovial 1
G4-SO10 Significant actual and potential negative impacts on society in the supply chain and actions taken.
On the social front, incidents of non-compliance in the provision of documentation and failure to pay their own suppliers are also evaluated. The measures taken range from expulsion from the project and/or rejection of the supplier, to warnings that improvements are required in less serious cases.		 Ferrrovial
Social impact claim procedures
Having communication channels for reporting unethical practices G4-SO11 Number of grievances about impacts on society filed, addressed, and resolved through formal grievance mechanisms Ferrrovial
Responsability with regards to products
Health and safety of clients
Having policies and management systems to ensure that products/services do not pose a risk to customer health, security, integrity or privacy G4-PR1 Percentage of significant product and service categories for which health and safety impacts are assessed for improvement Ferrrovial 1
G4-PR2 Total number of incidents of non-compliance with regulations and voluntary codes concerning the health and safety impacts of products and services during their life cycle, by type of outcomes.
No incidents of this kind were recorded in 2014. As of December 31st 2014. Note 17 of 2014 Annual Consolidated Financial Statements Note 22.1 of 2014 Annual Consolidated Financial Statements		 Ferrrovial
Labelling of products and services
Service quality Having policies and management systems to ensure that products/services do not pose a risk to customer health, security, integrity or privacy. Making channels of communication available to customers and complaint resolution procedures Non-compliance with legislation G4-PR3 Type of product and service information required by the organization's procedures for product and service information and labeling, and percentage of significant product and service categories subject to such information requirements Ferrrovial 1
G4-PR4 Total number of incidents of non-compliance with regulations and voluntary codes concerning product and service information and labeling, by type of outcomes.
No noncompliance issues were identified		 Ferrrovial
G4-PR5 Results of surveys measuring customer satisfaction Cintra, Amey y Ferrovial Agroman
CRE8 Type and number of sustainability certification, rating and labeling schemes for new construction, management, occupation and redevelopment Ferrrovial Agroman
Marketing Communication
Non-compliance with legislation G4-PR6 Sale of banned or disputed products.
Due to Ferrovial’s nature and operations, the company does not market products or services that are prohibited, questioned or the subject of social debate		 Ferrrovial
G4-PR7 Total number of incidents of non-compliance with regulations and voluntary codes concerning marketing communications, including advertising, promotion, and sponsorship, by type of outcomes.
Note 17 of 2014 Annual Consolidated Financial Statements Note 22.1 of 2014 Annual Consolidated Financial Statements		 Ferrrovial
Client privacy
Service quality Having policies and management systems to ensure that products/ services do not pose a risk to customer health, security, integrity or privacy G4-PR8 Total number of substantiated complaints regarding breaches of customer privacy and losses of customer data.
No claims were received in 2014 regarding breaches of privacy or the mishandling of customers’ personal information		 Ferrrovial
Regulatory compliance
Non-compliance with legislation G4-PR9 Monetary value of significant fines for non-compliance with laws and regulations concerning the provision and use of products and services.
Note 17 of 2014 Annual Consolidated Financial Statements Note 22.1 of 2014 Annual Consolidated Financial Statements		 Ferrrovial

(1) Only qualitative information is provided.
(2) Only qualitative information about the existing Policy is given.
(3) No information about contractors and sub-contractors is included.
“(4) Locally-hired non-centralized suppliers are classified as local suppliers. Percentage of local suppliers is reported, but not the proportion of expending.”
(5) Information about paper purchased by the group is reported; timber purchased in Ferrovial Agroman UK, Amey, Budimex and FB Serwis; and the most relevant material consumed by Construction Division (concrete), Amey and Budimex (asphalt).
(6) Recycled materials used in construction, maintenance and services is not reported.
(7) 2014 data includes estimations according to the best available information at the time of preparing this report. Subsequently its level of accuracy is limited, being this uncertainty higher in the case of Scope 3 emissions.
(8) Only information regarding water withdrawal from municipal water supplies and water purchased from a third parties is reported. Main consumptions have been estimated on the basis of the water consumption average price.
(9) The review of this information has consisted of checking the gathering process of the data reported by the different companies of the group and the analysis of trends in comparison with the previous year.
(10) The information refers to Cadagua SA, Ferrovial Servicios España, Ferrovial Agromán SA, Webber and Ferrovial Construcoes Gestao e Manutencao.
(11) Scope 1 and 2 2013 data have been re-calculated taking into account the best available information in 2014. This update has caused an decrease of 0.21%.
(12) Scope 3 2013 data has been re-calculated taking into account the best available information in 2014. This update has caused an decrease of 24%
(13) NOx, SOx, and other significant air emissions data are those that correspond to direct energy consumption and electricity consumption.
(14) The quality and destination of water discharges is not reported.
(15) Not broken down by disposal method.
(16) Information about total volume of spills is not reported.
(17) The employee turnover refers only to the number of employees who voluntarily leave the organization.
(18) Not broken down by region.
(19) The information related to contractors is partial and estimated, thus not representative. The review of this information has consisted of checking the gathering process of the data reported by the different companies of the group.
(20) The information about contractors is not broken down by region.
(21) The information about employees is not broken down by region.
(22) Not broken down by gender and professional category.
(23) Not broken down by age group, minority group membership and other indicators of diversity.
(24) Information about complaints received through the Corporative Whistleblowing Channel in Spain is given.